Our tech quickly found the problem, offered solutions, and was very respectful of social distancing needs. :)
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These are not normal circumstances or times in which we are living today. There has to be an extra measure of caution with just about everything we do. A normal preventive maintenance check of one’s Air Conditioning system before the heat and humid summer of Northern Virginia arrives turns into a full scale health check. The folks at Nice Heating & Air know this and have taken your health and theirs into full account. The technician that performed the check of our HVAC system was “Professional”. He notified us 10 minutes in advanced to arrival to our home. He arrived on time, introduced himself and politely started his work. He asked all the required questions to complete the job as required and advertised. Afterwards he made sure that everything was clean and in its place. He provided me with a summary of his work and his recommendations to keep our A/C system running and worry free. Great Job!
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Very professional and excellent knowledge about my system.
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Jamaal Sartor was outstanding! He checked everything quickly and arrived earlier which greatly helped me.
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The Technician, Jamaal Sartor was exceptional. He was professional, reassuring and work was organized and clean. We needed 2 Gas Fireplaces checked, one was not functioning properly. Jamaal diagnosed the issue and expertly educated us on options. He not only checked the other fireplace but provided a ‘rejuvenation,’ for the other. We will be using Nice with the hopes we have Jamaal Sartor as the technician.
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Very professional team that provided great service. The communication was very good with explanations every step of the way.
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Very prompt, professional and knowledgeable. Great prices too.
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Javi approached my issue in a timely and efficient manner. He was professional and courteous the entire time. Circumstances outside of Javi's control prevented him from completing the call on day one, but he was gracious enough to work through a scheduling error on my part and waited to fix my issue bright and early the next day. All around great technician with a desire to take the extra step to ensure customer satisfaction.
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Javi really knew what he was doing. He took a tough job and made it seem simple. Everything works perfectly. Thanks. Now, the pricing was a little iffy. Installing a thermostat quite often involves running wires from the furnace or AC. I was surprised at how much extra this cost.
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*Client wants parts installed 6/24/20*********** Arrived at clients for cooling maintenance. Set thermostat to cooling. Checked air filter and blower wheel. Checked electrical components. Blower capacitor was weak. Client approved replacement on later date. Washed outdoor coil. Checked electrical components. Checked refrigerant pressures. Refrigerant are to correct specifications. System is operational at this time. Job complete
Capacitor R410a up to specs Teflon treatment 1)hvac inspection 2) I checked all capacitors and inspected blower wheel assembly I also checked for proper refrigerant and confirmed compressor is short cycling I confirmed capacitor and refrigerant is low I advised to charge system up and change out capacitor, and also did Teflon treatment. 3)Job complete, left thermostat on desired temperature.
This option is the least expensive option that would safely address what we were called out for. Arrived for maintenance on ductless system and replacement of air scrubber bulb. Cleaned the air filter for the ductless. Checked temperature drop. Checked electrical components. Washed outdoor coil. Replaced air scrubber bulb on warranty. System is operational at this time. Job complete.
R410a up to specs Leak search Air scrubber Extended warranty 10 years parts and labor and can be transferred to new home owner by contacting nice or AIG Comfort advantage club 1)hvac diagnostic 2) client said that system is creating water I confirmed system is freezing up due to being low on refrigerant I confirmed leak inside Eva coil and advised to do repairs and install air scrubber and extended warranty for 10 years parts and labor, client authorized all repairs and comfort advantage club. Client is using greensky 12 months 0% 3)Job not complete, we must come back to do work, i installed air scrubber on site and did extended warranty All ready.
Water leak from the HVAC system Turned the ac on then inspected the indoor system, opened the evaporator coil the performed electronic leak search, poured one gallon of water to test the drain and the pump, no leaks were found. Found 90% dirty condenser coil, cleaned the condenser coil then added 2 lbs or refrigerant adjusted the refrigerant pressures and installed locking caps final cycled the system. Job complete. * 2 Lbs of R 410 Refrigerant recharge * Yearly HVAC system membership * refrigerant non vent locking caps
1. Arrived to clients house and preformed initial inspection. Customer called saving his lines froze over. 2 we noticed that the evaporator coil and blower motor were 80-90% covered in dust. We took out the blower motor and cleaned it. Cleaned out the evaporator coil and cleaned the condenser unit. Noticed the start capacitor was reading below the rated uf. We chared the unit with 410A until the hub cooling reached the manufacturers 10 degrees. 3. We cleaned out work area, transitioned to close and thanked customer for their business. This option is the least expensive option that would safely address what we were called out for. * Pull and clean blower assembly * In place evaporator coil cleaning for better air flow * R 410 a refrigerant recharge by super heat and sub cooling
Return visit to replace the thermostat. Removed the temporary thermostat that was installed by the previous tech then rewired the gas furnace the evaporator coil and the condenser, check refrigerant pressures added refrigerant then cycled the system. Checked heating and cooling, final cycled the system. Job complete
Replaced Aprilaire 413 air filter. Replaced Air Scrubber bulb under warranty. Filled out warranty claim form and will return failed bulb to shop.
1)emergency call 2) client said system is not cooling I confirmed thermostat is faulty and needs to be replaced. 3)Job not complete, manager must come out to see if there is a possible temporary fix available, we already are ordering new thermostat under warranty expected for first thing Monday morning.
R410a up to specs 1)tune up 2) I checked all capacitors and Inspected blower wheel assembly I also checked for proper delta t and confirmed delta ‘this off I confirmed refrigerant is low I advised to charge system up to specs to ensure proper operations, client authorized repair. 3)Job complete, left thermostat on desired temperature.
This option is the least expensive option that would safely address what we were called out for. *teflon treatment for coils and blower. Arrived at clients for cooling and water heater maintenance. I did a thorough evaluation of entire system. Set thermostat to cooling. Checked all electrical components, and inspected ducts and blower wheel. Blower was about 30% restricted. Advised client about our Teflon treatment for coils and blower. Flushed the condensation drain line and made sure no dirt or debris was present. Flushed water heater of sediment and build up. Washed outdoor coil. Checked electrical components outside. System refrigerant pressures were all good. Air scrubber bulb was not working. Will come back for replacement of air scrubber bulb under warranty. Applied Teflon treatment for both outdoor and indoor coil as well as for the blower wheel. System is operational. Job complete.
Arrived for callback. Client described a noise coming from the outdoor system. Upon arrival set thermostat to cool and went outside where I heard a vibration coming from the fan motor. Disconnected the unit and checked all electrical components. Everything looked normal. Turned unit back on when the noise was not present anymore. Made sure everything outside was on tight. Checked system pressures. Everything was normal. Switched unit to heat, everything sounded good. System is operational.
This option is the least expensive option that would safely address what we were called out for. *dual capacitor turbo 200 Arrived at clients for cooling maintenance. Went to thermostat and set to cool, dropped the temperature to 65 degrees. Inspected indoor unit first. Flushed the condensate drain line with water and made sure there was no debris build up. Filter was clean. Electrical components were running properly. Washed the outdoor unit and checked system pressures. Refrigerant levels were good. Checked electrical components and found the outdoor capacitor was low. I advised that we should replace it today. Client approved. Made sure system was operational and set thermostat back to preferred temperature. Job complete.
Comfort advantage club Extended warranty parts and labor 1)tune up 2) I checked all capacitors and inspected blower wheel assembly I also checked for proper delta t I advised to renew membership and get on an extended warranty for 5 years parts and labor, client authorized work. 3)Job complete, left thermostat on off per clients request.
Arrived at clients for cooling maintenance. Went to thermostat and set to cool. Checked delta t for indoor unit which was 10. Furnace is located in unconditioned space. Flushed condensate drain line made sure no debris was present. Checked evaporator coil, coil was in good condition. Washed outdoor coil and checked system pressures for outside. Everything is operational. Suggested no vent caps for outdoor unit and hard start kit for client. Job complete.